With Harley-Davidson®’s approval, we thought it would be better for the community of riders and for our business to consolidate. The decision was bittersweet to close Coeur d’Alene because it was where it all started. We decided to close our first dealership in Coeur d’Alene and merge the two dealerships into one beautiful showroom. Wow, were we excited to see if we could make this work! Through the help of Sterling Bank, Harley-Davidson®, hard work, and tenacity, we opened a beautiful 70,000 square foot remodel showroom in July 2011. The building was 80,000 square feet on 11 acres in Spokane Valley. We started looking and found an unbelievable location with an existing building on it. The dealership was successful but needed a new location that could be seen from the highway. Opened our second dealership, Timber Wolf Harley-Davidson®, in August 2010 in the original location on Trent. We bought out the Spokane dealership in July 2010. By the grace of God, we survived and grew. Companies were going out of business all over the country. The Story has continued to be fast and furious! The economy changed in 2008 drastically. Nothing wrong with a little attitude in a name. Plus, the name, at least around this neck of the woods, stirs up a little bit of controversy. Riding in a pack can be a very individualistic experience, even in that group setting. Many riders consider themself, while on the road, a lone wolf. Bill, Chris and Greg and the entire staff are always looking to ride on our time off! So throw a leg over and come ride with us! Our staff lives to ride, especially with you, our customers and family.
We want you to know you are our number one priority. Lone Wolf Harley-Davidson® strives to achieve this honor every year. During this time we opened up one dealership and bought another. For 2013, 2014, 20 we achieved the Silver Bar & Shield Award. Following that up we achieved the Gold Bar & Shield Award in 2010, 2011, 2012, three years in a row we achieved this amazing customer service award. In 2000 we achieved the Bronze Bar and Shield Award for outstanding customer service. With your help, faith, and support to the Harley-Davidson® Motor Company we have achieved what many in our industry considered impossible. And of course, you ride throughout our beautiful Inland Northwest. In the winter many of you ride with us in Phoenix, Las Vegas, Utah, the Grand Canyon and New Mexico. to Washington DC, riding across Canada up to Alaska.
And we know that we are blessed to have the greatest customer base on the planet. Our growth is the result of having an exceptional staff who strive to make every customer experience an exceptional one.
We invest heavily in their continued education we know how beneficial it is to constantly be pushing our technicians to improve their skills to better serve you, our customers. Many of them are Master Technicians, the highest honor a Harley-Davidson® certified technician can achieve. Our Harley-Davidson® certified service technicians are the best in the industry. Today we are recognized as one of the largest Harley-Davidson® dealerships in the country with the best selection of new and used Harley-Davidson® motorcycles, general merchandise, riding gear, clothing, parts, and accessories. Starting in 2015 we opened the Riding Academy at Lone Wolf Harley-Davidson®, continuing our growth.įrom the beginning, our growth has been nothing short of phenomenal. In 2013 we opened a smaller secondary dealership in Lewiston, Idaho, called Lone Wolf Harley-Davidson®. In 2011 we merged the two dealerships into the current location in Spokane Valley. In 2010 we purchased a neighboring Harley-Davidson® dealership. We opened the dealership in May 2008, at the start of the Great Recession and we have grown every year since. One of us is always at the dealership and we would like to meet so please ask for one of us, either Greg Ernst(father), Hollie Ernst(wife) or Chris Ernst(Son) the next time you visit. The Ernst family are the founders and owners of Lone Wolf Harley-Davidson® in Spokane Valley, Washington.
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